تعیین و اولویت‌بندی شاخصه‌های انتخاب زیرساخت ابری جهت درگاه‌های الکترونیک آجا

نوع مقاله : مقاله پژوهشی

نویسنده

گروه مدیریت، دانشکده مدیریت و علوم نظامی، دانشگاه افسری امام علی (ع)، تهران، ایران.

چکیده

درگاه‌های الکترونیک سازمانی، به‌عنوان چارچوبی برای تجمیع و یکپارچگی اطلاعات، افراد و فرایندهای سازمانی مورد استفاده قرار می‌گیرند. انتخاب صحیح زیرساخت‌های ابری برای این درگاه‌ها به دلیل تنوع شاخصه‌ها کیفی و کمی ارائه‌شده همواره یکی از چالش‌های مدیران فاوایی بوده است. هدف اصلی این پژوهش تعیین و اولویت‌بندی شاخصه‌های انتخاب زیرساخت ابری موردنیاز درگاه‌های الکترونیک آجا است. در گام اول با بررسی نظام‌مند ادبیات این حوزه و همچنین بررسی تطبیقی دو استاندارد صنعتی توافق‌نامه‌های سطح خدمت ابری، 24 شاخص انتخاب زیرساخت ابری شناسایی گردید. در گام دوم با اجرای یک مطالعه دلفی فازی و بهره‌گیری از تجارب صاحب‌نظران این حوزه در آجا شاخصه‌های شناسایی‌شده، اعتبارسنجی و پالایش، و در ادامه بر اساس اجماع خبرگان 21 شاخصه انتخاب زیرساخت ابری در چهار دسته طبقه‌بندی و نهایی شد. در گام سوم شاخصه‌های تأییدشده از مرحله قبل با روش بهترین-بدترین اولویت‌بندی شدند. نتایج نشان داد که در انتخاب زیرساخت ابری جهت درگاه‌های الکترونیک آجا به ترتیب مؤلفه‌های امنیتی 38.1 درصد ، عملکردی 32 درصد، حفاظت از داده شخصی 19.2 درصد و محیطی و سازمانی 10.7 درصد تأثیر گزار هستند.

کلیدواژه‌ها


عنوان مقاله [English]

Determining and Prioritizing the Indicators of Selecting Cloud Infrastructure for AJA Electronic Portals

نویسنده [English]

  • Ali asghar Salarnezhad
Department of Management, Faculty of Management and Military Sciences, Imam Ali Officer University, Tehran, Iran
چکیده [English]

This study aimed to determine and prioritize the selection criteria of cloud infrastructure required by AJA electronic ports. In the first step, by systematically reviewing the literature in this field and also comparatively reviewing the two industrial standards of cloud service level agreements, 24 cloud infrastructure selection indicators were identified. In the second step, by conducting a fuzzy Delphi study and utilizing the experiences of experts in this field, the identified indicators were validated, validated and refined, and then based on the consensus of experts, 21 indicators of cloud infrastructure were classified into four categories and finalized. In the third step, the indicators confirmed from the previous step were prioritized by the best-worst method. The results showed that in the selection of cloud infrastructure for AJA electronic ports, security components are effective 38.1%, functional 32%, personal data protection 19.2% and environmental and organizational 10.7%, respectively.

کلیدواژه‌ها [English]

  • Cloud Infrastructure
  • Cloud Infrastructure Selection
  • Fuzzy Delphi Method
  • Best-Worst Method
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